Refund & Return Policy – Stores Zone
At Stores Zone, customer satisfaction is our top priority. If something isn’t right with your order, we’re here to help!
🔄 Return Window
We offer a 7 to 10-day return policy from the date of delivery. If you're not satisfied with your purchase, you may request a return within this timeframe.
✅ Eligible Return Conditions
To be eligible for a return, the product must meet the following criteria:
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Must be in its original condition
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Unused and free from any signs of wear or damage
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Must include original packaging and all accessories
We do not accept returns for products that have been used, altered, or damaged due to misuse.
❌ Non-Returnable Conditions
Returns will not be accepted if:
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The item has been used or unboxed without reason
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The item is no longer in its original packaging
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Damage was caused after delivery due to mishandling
📦 Damaged, Wrong, or Incomplete Product?
If you receive:
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A damaged item
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An incorrect product
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Or a missing item from your order
We accept full responsibility and will arrange a replacement or refund.
📱 How to Request a Return
For all return or refund requests, please contact us directly through WhatsApp.
👉 Simply click the WhatsApp button on our website for instant assistance.
Our support team is available to guide you through the process smoothly.